Facebook, the world’s most used social network site, has scored major PR points after bowing to the UK’s child protection agency to boost its security with several new safety features in a bid to help stave off internet predators.

Users of the site will now be able to report any unwanted or suspicious behaviour directly to child protection groups.

And while these measures are all well and good, we are still trying to get a Facebook site taken down that is openly libellous and abusive about one of our clients and, obviously, we are not going to say who it is.

Since December we have tried four times to have it removed, all done through Facebook’s Report Page button, but to no avail.

So what’s to be done? Well it seems the only way forward is for the client to consult their solicitor; which is likely to be expensive and who knows how long the process will take?

Unfortunately those behind the page are known by the client, and are the subject of police investigation over unpaid monies, but in the meantime the damage being done to the business carries on.